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Mori Terms of Service

Effective Date: February 7, 2026  |  Last Updated: February 7, 2026

Important: Mori is an AI-powered wellness companion. It is NOT a medical device, licensed therapist, or substitute for professional mental health care. If you are experiencing a mental health emergency, please contact your local emergency services or crisis hotline immediately.

1. Acceptance of Terms

By downloading, installing, or using Mori ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the App.

2. Description of Service

Mori is an AI wellness companion that provides:

3. Medical Disclaimer

Mori does NOT provide:

The AI-generated responses are for informational and self-reflection purposes only. Always consult qualified healthcare professionals for medical or psychological concerns.

4. Eligibility

You must be at least 18 years old to use Mori. By using the App, you represent that you meet this age requirement.

5. Account & Security

Your account is identified by a randomly generated username. You are responsible for:

We cannot recover your account without your mnemonic recovery phrase. If you lose it, your data cannot be retrieved.

6. Subscriptions & Payments

Free Features: Basic wellness conversations and health tracking are available for free with usage limits.

Paid Membership: Premium features are offered as paid, fixed-term virtual services. Payments are collected by the Operator via WeChat Pay, Alipay, or Stripe (on web and in-app). For purchases made through the Apple App Store or Google Play, payment is processed by the respective platform.

For payment, billing, or refund questions, contact support@morilove.me. See also our Paid Service Agreement.

7. Acceptable Use

You agree NOT to:

8. Intellectual Property

The App, including its design, code, AI models, and content, is owned by Mori and protected by intellectual property laws. Your conversation content remains yours; however, you grant us a limited license to process it for providing the service.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

10. Data & Privacy

Your privacy is fundamental to Mori. Please review our Privacy Policy for details on how we collect, use, and protect your data.

11. Termination

You may delete your account at any time from the App's Settings page. We may suspend or terminate your access if you violate these Terms. Upon termination, your data will be permanently deleted in accordance with our Privacy Policy.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of the People's Republic of China.

14. Operator & Contact

This app and website are operated by Beijing Zhouyu Heba Technology Co., Ltd. (北京宙宇赫巴科技有限公司). ICP filing: 京ICP备2024070299号-1. Algorithm filing: 网信算备110119639128301260017号.

For questions about these Terms, contact us at: support@morilove.me