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Mori Privacy Policy

Effective Date: February 7, 2026  |  Last Updated: October 4, 2026

Core Principle: Mori is built on privacy-first design. We do not require your real name or phone number. Email is stored only if you choose email sign-in or Sign in with Apple. Your conversations are end-to-end encrypted.

1. Information We Collect

Account Information: When you register, we generate a random username and a mnemonic recovery phrase. We do not require your real name, phone number, or any government-issued identifier. If you choose email sign-in or Sign in with Apple, we store that sign-in identifier so you can log in again.

Conversation Data: Conversations stored by Mori are encrypted at rest with AES-256-GCM and a separate key for each user. To generate a reply and to run safety checks, Mori's servers process the conversation you submit. After you agree, the relevant content is also sent to the third-party AI services described below.

Health Data (Optional): If you choose to sync health data (sleep, steps, workouts, heart rate, heart rate variability) via Apple Health (HealthKit), Health Connect, or manual input, this data is stored on our servers associated with your anonymous user ID. You can delete this data at any time.

Location (While Using the App): After you sign in, we may request your current location to match local daylight, weather, and surroundings. Access is only while you use the app; we do not continuously track you in the background.

Photos (Optional): If you choose to send a photo in conversation, we access the camera or photo library only for that attachment.

Usage Data: We collect minimal technical data for service operation: session timestamps, feature usage counts, and error logs. These do not contain conversation content.

2. Information We Do NOT Collect

3. How We Use Your Information

We do NOT use your data for advertising, profiling, or sale to third parties.

4. Data Encryption & Security

Mori implements a multi-layered encryption system:

5. Data Storage & Location

Mori stores its own copies of your data on secure servers in Hangzhou, China (Alibaba Cloud). When you agree to third-party AI processing, those providers handle the relevant data under their own terms. That processing is not limited to mainland China.

6. Data Retention & Deletion

You may delete your entire account and all associated data at any time from the app's Settings page. Upon deletion:

Deletion is irreversible. Data is purged from primary storage immediately and from backups within 30 days.

7. Third-Party Services

Mori uses the following third-party services:

8. Children's Privacy

Mori is not intended for users under the age of 17. We do not knowingly collect information from children. If you are under 17, please do not use this app.

9. Your Rights

You have the right to:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date.

11. Operator & Contact

This app and website are operated by Beijing Zhouyu Heba Technology Co., Ltd. (北京宙宇赫巴科技有限公司) ("the Operator"), which is the personal information handler for this service. ICP filing: 京ICP备2024070299号-1. APP filing: 京ICP备2024070299号-5A. Algorithm filing: 网信算备110119639128301260017号.

If you have any questions about this Privacy Policy, or wish to exercise your personal information rights or file a complaint, please contact our personal information protection officer at:

Email: privacy@morilove.me